Our Solutions
IT Services & Support
Our IT services and support compliment each other by aligning your business with technology, delivering excellent ROI and boosting business productivity through reliable and well supported systems.
Microsoft 365
Considering a step into the cloud or want to expand your existing Microsoft 365 estate? With access to a highly skilled team of consultants, cloud architects and engineers, you're in safe hands.
Security
In a digital world, protecting your data, systems, and reputation is crucial. Our range of cyber security products and services maximises your protection from the latest threats by utilising specialist skills and tools.
Our Popular IT Support Plans
Our managed IT support plans are designed to offer businesses a range of support components, each one working in unison with the other to provide a fully rounded level of IT support and IT service management. However, we appreciate that all businesses have their own individual requirements, so we focus on understanding these key elements to help build bespoke support plans that deliver specific levels of cover.
S50 Connect
- 24/7 Helpdesk
- 20 Support cases per month
- Fast one-click remote support
- Ticket tracking and reporting
- Guaranteed response times
- Systems health check
- Customer IT knowledgebase
- Dedicated account manager
- 3 month rolling SLA
- Microsoft Azure / 365 Management
For companies who need to know they have help when they need it, but with the freedom to add extra support services should the business requirements change.
Ideal for companies of 10+ users
User/365
£20
Server/VM
£75
S50 Protect
- 24/7 Helpdesk
- 20 Support cases per month
- Fast one-click remote support
- Ticket tracking and reporting
- Guaranteed response times
- Systems health check
- Customer IT knowledgebase
- Dedicated account manager
- 3 month rolling SLA
- Microsoft Azure / 365 Management
- Endpoint security for each user
- Systems resource monitoring + alerts
All the benefits and flexibility of S50-Connect, but with an Endpoint Security Agent for each user, plus real-time systems monitoring to alert us to any changes or issues.
Ideal for companies of 25+ users
User/365
£25
Server/VM
£95
S50 Manage
- 24/7 Helpdesk
- 40 Support cases per month
- Fast one-click remote support
- Ticket tracking and reporting
- Guaranteed response times
- Systems health check
- Customer IT knowledgebase
- Dedicated account manager
- 3 month rolling SLA
- Microsoft Azure / 365 Management
- Endpoint security for each user
- Systems resource monitoring + alerts
- Windows patch management
- Data backup management
- Network vulnerability scanning
All-inclusive cover for businesses that want to hand over responsibility of supporting and protecting their systems to an experienced managed IT service provider.
Ideal for companies of 50+ users
User/365
£30
Server/VM
£110
What our clients say
"S50 has provided remote and on-site support for Parkeray since 2004 and have adapted to meet our changing needs. They were our trusted IT partner throughout our years of growth and played a key role in developing and supporting our entire IT infrastructure. Today, S50 provide support to our IT Manager, plan and implement IT projects, bridge skill gaps and deliver essential cover. Their open and honest approach and willingness to work outside of normal office hours when required, makes them easy to deal with."
Paul Renton - Parkeray Ltd.
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